IV. Other Terms and Conditions
A. Changes to Your Account or Personal
Information
It is your sole responsibility to contact PSG if
any account information changes. You must notify PSG
in writing within three (3) business days of any changes related to your account, including but not limited to personal information, bank account
information, or any other transaction-related information. You are responsible
for making your own account changes online or notifying PSG in writing.
B. Other Charges
You may incur charges under the following circumstances:
- An NSF fee may apply if you schedule payments or transfers
and your available balance is not sufficient to process the transaction
on the date scheduled.
- We may charge you a research fee of $60.00 per hour for an inquiry
about a transaction that occurred more than 180 days before the date
you make the inquiry. This fee will be waived if we determine that
an error occurred.
- A $25 stop payment fee may apply to stopped checks.
- Collections fees will be applied to all delinquent accounts.
C. Service Hours
Online services are available 365 days a year and 24 hours a day, except
during system maintenance and upgrades. When this occurs, a message
will be displayed when you visit the affected web site.
D. Participation by Payees
Occasionally a Payee may choose not to participate in our Service
or may require additional information before accepting payments. We
will work with these Payees to encourage them to accept an electronic
or paper draft payment from PSG. If we are unsuccessful, or if we determine
that the Payee cannot process payments in a timely manner, we may decline
future payments to this Payee. In the unlikely event that this occurs,
we will promptly send you a notice. Any obligations that you wish to
pay through our Services must be payable in U.S. dollars to a Payee
located in the United States. We reserve the right to restrict categories
of Payees to whom payments may be made using our Service.
E. Changes to this Agreement
We may change this Agreement at any time. For example, we may add,
delete, or amend terms or services. It is your responsibility to visit this page to view the current Agreement. If you maintain your services
after the effective date of a change, you indicate your agreement with
the change.
F. Cancellation
Your Services remain in effect until they are terminated by
you or Payment Systems Group, Inc. You may cancel your service at any
time by notifying us of your intent to cancel in writing, by fax, email
or letter.
Any in- progress or scheduled debit(s) or payment(s) are
subject to the terms of Section III. Paragraphs A and B.
If you choose to cancel your Services, any unprocessed payments
may be canceled. You may, at the time of cancellation, determine whether
any remaining funds in balance are to be forwarded to the Payee or
refunded to you.
We may terminate your participation in our Services for any reason,
including NSF, suspected fraud, reversed debits, or inactivity, at
any time. We will try to notify you in advance, but we are not obligated
to do so.
G. Use of Email
Address
With our Services, we may send messages to your email
address relating to agreement changes, debit and payment activity.
If for any reason your email address changes or becomes disabled
please notify PSG immediately so
that we can continue to provide you with automated messages. You may
change your email address online or notify us through our Contact
Page.
H. Contact by Payment Systems Group, Inc. or Affiliated Parties
No Payment Systems Group, Inc. or Payee employee, nor any company affiliated
with PSG Services will contact you via email or phone requesting
your user name or password. If you are contacted by anyone requesting
this information please contact us immediately.
I. Initiating Transaction Inquiries
To initiate a transaction inquiry, please contact the appropriate Customer Service
Center for the Service you are using. You may also contact us by using our Contact
Page.
J. Disclosure of Account
Information
We will disclose information to third parties about your account
or your transactions:
- When it is necessary for completing transactions
or to investigate or resolve a problem related to a transaction.
- To comply with a government agency or court orders or with the
request of a federal regulator.
- If we reasonably believe there has been fraudulent activity.
For more information on our Privacy Policy for Consumers please
read our Privacy Statement.
K. Authorization to Discuss
My Account with Payee
I authorize Payment Systems Group, Inc. to give instructions to and
receive information from my Payee for the life of the account.
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